Legal
Accessibility Statement
Effective from 17 August 2026
Fix4Ever is committed to making its platform usable by as many people as possible, including those who rely on assistive technologies. This page describes what we have done, what we are still working on, and how to report an issue — plainly, with nothing overstated.
Accessibility measures in place
These are the concrete steps taken across the Fix4Ever web application, not a general commitment — each one is something you can go and check on the live site.
Keyboard navigation
All interactive elements — buttons, links, form fields and modals — are reachable and operable using a keyboard alone. We use logical tab order and visible focus indicators throughout.
Screen reader compatibility
We use semantic HTML elements, ARIA labels and landmark roles so pages are readable by screen readers such as NVDA (Windows), JAWS and VoiceOver (macOS/iOS).
Colour contrast
We aim to meet WCAG 2.1 Level AA colour contrast ratios for text and interactive elements. If you find a contrast issue, please report it so we can fix it.
Responsive layout
Fix4Ever works across a range of screen sizes and supports browser text zoom up to at least 200% without loss of content or functionality. The site does not rely on horizontal scrolling.
Form accessibility
All form fields have visible labels. Error messages are descriptive and associated with their respective fields. Required fields are clearly marked.
Known issues
We would rather list what is not yet fully accessible than let the page imply everything already is.
Modal focus trapping
Some older modal dialogs may not trap keyboard focus correctly — we are actively fixing these.
Live chat announcements
The real-time chat component may not announce new messages to screen readers automatically in all browsers.
Icon-only buttons
A small number of icon-only buttons may be missing accessible labels — these are being addressed.
Technical approach
What we are targeting, and what we are not claiming
Fix4Ever is a Next.js application, built with semantic HTML5 and Tailwind CSS. We are targeting WCAG 2.1 Level AA as our standard. We have not commissioned an independent accessibility audit and do not claim full conformance — we fix reported issues as priority bugs instead.
- Semantic HTML elements (nav, main, section, header)
- ARIA roles and labels on interactive components
- Visible focus ring on all focusable elements
- Descriptive alt text on meaningful images
- Server-side rendering for a fast initial load
Frequently asked questions
What level of WCAG does Fix4Ever conform to?
We are working toward WCAG 2.1 Level AA conformance. We have not conducted a full independent audit and do not claim complete conformance at this time. We actively fix reported issues.
How do I use keyboard navigation on Fix4Ever?
Press Tab to move forward through interactive elements and Shift+Tab to move backward. Press Enter or Space to activate buttons. Press Escape to close modals or dropdown menus.
Which screen readers have been tested?
We have done basic testing with NVDA on Windows (with Chrome) and VoiceOver on macOS (with Safari). We have not performed exhaustive testing with all screen readers and versions.
Can I zoom the page without losing functionality?
Yes. The layout is responsive and supports browser zoom up to 200%. At higher zoom levels some elements may reflow, but all content and functionality remains accessible.
Found an accessibility issue?
Email support@fix4ever.com with the page or feature where you hit the issue, a short description, and the browser or assistive technology you were using. We aim to respond within 3 business days.